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I'm having trouble using the "Reset this PC" function. Every time I try to, I end up receiving the message "Could not find the recovery environment". I'm not really sure what went wrong or what I can do to fix it. As RE Status is disabled, you can follow steps mentioned here to enable recovery environment:. Did this solve your problem? Yes No. Sorry this didn't help.
If this fails then use the same bootable media and follow Clean Install Windows 10 which is the best possible install you can have if you stick closely to the steps, tools and methods given. April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
Site Feedback. Tell us about your experience with our site. ChrisChan Created on March 26, This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Volunteer Moderator. Thanks for marking this as the answer. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response? ChrisChan Replied on March 26, This is probably a dumb question but, how do you locate your Windows installation ISO file?
In reply to ChrisChan's post on March 26, Feel free to ask back any questions and let us know how it goes. This site in other languages x.This week something completely different. With the introduction of the remote AutoPilot reset their are now 3 similar features to remotely reset a Windows 10 device: Factory resetFresh start and AutoPilot reset.
The Factory reset action returns the device to its factory default settings. This removes all personal and company data and settings from this device. The drive will be securely erased. When triggering this remote action it is possible to select the Retain enrollment state and user account checkbox, to keep the device enrolled and the user account associated with this device.
This action cannot be reverted. Also, just like the Remove company data action, it enables administrators to simply remove devices from Microsoft Intune that are no longer needed, being repurposed, or missing. The Fresh start action literally gives the user a fresh start.
This removes any apps that are installed on the device. Then, it automatically updates the device to the latest version of Windows. This action helps with removing pre-installed OEM apps that are typically installed with a new device. When triggering this remote action it is possible to select the Retain user data on this device checkbox, to keep the user data, and only remove apps and settings.
This removes personal files, apps, and settings, and applies the original settings and management settings, so the devices are ready to use. For more information related to Fresh start, Factory reset and AutoPilot reset in combination with Microsoft Intune, please refer to the following articles:.
Thanks for this great break down of features and pro and cons of them all. This gives us a great overview of possibilities of the different resets. Btw i miss the Auto Redeployment Option!? About the Automatic Redeployment, you really need to reed my previous blog post. Automatic Redeployment is now AutoPilot reset.
Thanks for your reply.IT admins or technical teachers can use Autopilot Reset to quickly remove personal files, apps, and settings, and reset Windows 10 devices from the lock screen any time and apply original settings and management enrollment Azure Active Directory and device management so the devices are ready to use. With Autopilot Reset, devices are returned to a fully configured or known IT-approved state. DisableAutomaticReDeploymentCredentials is a policy that enables or disables the visibility of the credentials for Autopilot Reset.
By default, this policy is set to 1 Disable. This ensures that Autopilot Reset isn't triggered by accident. You can check the version several ways:.
Autopilot Reset is a two-step process: trigger it and then authenticate. Once you've done these two steps, you can let the process execute and once it's done, the device is again ready for use. Notify the user in case a provisioning package, created using Windows Configuration Designer or Set up School PCs, will be used as part of the process.
Sign in with the admin account credentials. To reestablish Wi-Fi connectivity after reset, make sure the Connect automatically box is checked for the device's wireless network connection. Set up Windows devices for education. Skip to main content. Exit focus mode.
You can check the version several ways: Reach out to your device manufacturer. This will open up a custom login screen for Autopilot Reset. Important To reestablish Wi-Fi connectivity after reset, make sure the Connect automatically box is checked for the device's wireless network connection.
Is this page helpful? Yes No. Any additional feedback? Skip Submit.A few things can cause Windows 10 reset failed. If there was a problem resetting your PC, read this to get it fixed in a proper way.
Windows 10 has the built-in feature Reset My PC that allows you to reset your computer to factory settings. With this feature, you do not need to rely on the factory recovery partition for resetting your PC. Then you will end up with no changes were made.
You can read on to find the solution to this problem. Based on what issues you are facing, select the corresponding solution. The most likely cause of Windows 10 reset problem is that the Windows Recovery Environment image is offline or corrupted. Firstly, you can open an elevated command prompt, and run the following command to see if it can fix the problem. This might automatically fix the issue for you. If it does not, you can copy the Winre.
If you cannot access the file, you can copy the entire Recovery folder. The Recovery folder should be on the root of your C: drive. You need to show hidden files before you can see the Recovery folder. If your hard drive has a Windows recovery partition, then this Winre. You need to first sign a drive letter to the recovery partition before you can view its content in Windows 10 File Explorer.
If the Windows 10 reset gets stuck or failed in the middle of the process, it is most likely because the reset image file install. To access the recovery environment, the easiest way is to click Restart while you press and hold the Shift key. You can also enter recovery mode by booting from a Windows 10 recovery USB disk. Then it will boot into Windows 10 recovery mode. Click Advanced options when the recovery screen appears.
If Startup Repair does not work, use another Advanced option under Recovery mode. Just run the following command in an elevated command prompt. After that, close the command prompt. Reboot your computer and then you should be able to perform Windows 10 Reset without getting the error 'There was a problem resetting your PC'.I love that smell so much in fact, that I buy a new car every few weeks, or sometimes sleep in cars at the CarMax down the road from my house. Mmmmm plastic and leather offgas.
However, sometimes things go awry, and from no fault of our own, we can end up with a system which will refuse to either reset or refresh. Read on to see how to fix this problem.
When trying to run the Refresh or Reset task, both of which call SystemReset. While there are no messages in the Event Viewer shame on you guys, Microsoft, could make this a LOT easier to diagnosethe process does leave behind some nice forensic information for us. In my case, the error points to either a missing or unsupported version of the recovery image, as seen here:.
When you open this file, you should see something like this:. In a bad system, it will be listed as all zeroes. A good system will have a normal, multi-digit GUID listed there. If so, then the problem is probably that your Windows Recovery Environment image is corrupted or somehow incorrect.
Fortunately, this is pretty easy to fix, by copying the WinRE partition from another known good computer. You can let Windows automatically repair the WinRE environment by disabling and re-enabling it. If this is not the case for you, you can still use the manual steps below! First, mount your recovery partition. You do this by launching cmd as Administrator.
Next, run Diskpart and select the first disk, first partition. Now to pick our partition, which almost always be 0. Then, highlight it and copy it off into a text editor or something.
However, your System Reserved Partition will have its own unique value. With this done, Windows now sees this as a normal data partition. All that remains is to assign a drive letter to it. In my case, it is now Volume 4. As soon as you run this command, the volume will open in Explorer! Now, simply copy the files into here from your known-good reference machine, and ensure that the GUIDs match up. I hope this helps you to recover your, uh, Recovery Partition if you ever get stuck in a similar situation.
For more useful information, check out these links. This happened to my father in law a while back. He had no interest in upgrading after hating Windows 8. After looking into it, his refresh and reset options were also throwing this error.
I wonder what went wrong during that process. Like Like. Maybe Solved for some systems would be appropriate.
Is there anything I can do? Still figuring out what to do from here.When you get the error Windows could not find the recovery environment, the most like cause is corrupted Winre. Read on the find the simple method to fix this problem. When you try to reset or refresh your Windows 10 PC, you may get an error Could not find the recovery environment REand it asks you to insert Windows installation or recovery media and restart your PC with the media.
If you boot into recovery mode, you will find there are no options available under Troubleshoot. That is to say, you are unable to use one of the Windows 10 recovery options unless you insert a Windows recovery media or installation disc.
This error happens because the Windows RE status was disabled or the Winre. You can read this tutorial below to fix the error, so you can use any of the recovery options. The Winre. You cannot see it in Windows File Explorer because it does not have a drive letter.
If you want to view the Winre. On some cases, there is no recovery partition on your system disk. Then, the Winre. The first thing that you should try is to check the Windows RE status.
If the Windows RE location is missing, then you need to locate the Winre. You can also extract the Winre. Locate the result Command Prompt, right click on it and select Run as administrator.
If the Windows RE status is Enable and you still could not find the recovery environment, then you should check if the Windows RE location is valid. If this image file corrupted or missing, you cannot use the Windows Recovery Options. In order to locate the Winre. From an elevated Command Prompt, type the following command to search for the Winre. In a rare case, the Winre.
Windows Autopilot Reset
Then you need to change the switch C: to the corresponding drive letter. When you find the Winre. If the Winre. If you have the Install.
Unable to Reset PC - "Could not find the recovery environment"
When you get the Winre. If you have Windows 10 recovery disk or installation drive, then you do not really need to fix this error, instead, you can use it to reset your Windows 10 or use any other recovery options. You can also create a recovery disk from another computer to use recovery options.
Since Windows 10 recovery options sometimes may not work as it should, you may consider creating another layer of system protection, system image backup.
Besides, it is always a good practice to backup your data regularly. You can add it to recovery options, so you can easily restore your backup. Step 1. Download and install this free backup utility on your computer.
Step 2. Click the Backup tab, and select System Backup. Step 3. To minimize the backup process, the program automatically includes all the related partitions in the backup for System Backup.Windows Autopilot Reset takes the device back to a business-ready state, allowing the next user to sign in and get productive quickly and simply.
Windows Autopilot Reset will block the user from accessing the desktop until this information is restored, including re-applying any provisioning packages. When Autopilot reset is used on a device, the device's primary user will be removed. The next user who signs in after the reset will be set as the primary user.
Additional requirements and configuration details apply with each scenario; see the detailed links above for more information. The Intune Service Administrator role is required to perform this task. For more information, see Add users and grant administrative permission to Intune.
IT admins can perform a local Windows Autopilot Reset to quickly remove personal files, apps, and settings, and reset Windows 10 devices from the lock screen any time and apply original settings and management enrollment Azure Active Directory and device management so the devices are ready to use. With a local Autopilot Reset, devices are returned to a fully configured or known IT-approved state.
Reset devices with Autopilot Reset
By default, local Windows Autopilot is disabled. This ensures that a local Autopilot Reset is not triggered by accident. Performing a local Windows Autopilot Reset is a two-step process: trigger it and then authenticate.
Once you've done these two steps, you can let the process execute and once it is done, the device is again ready for use. This will open up a custom login screen for the local Autopilot Reset. The screen serves two purposes:.
Sign in with the admin account credentials. Once the local Autopilot Reset is triggered, the reset process starts. Once provisioning is complete, the device is again ready for use. When performing a remote Windows Autopilot Reset, an MDM service such an Microsoft Intune can be used to initiate the reset process, avoiding the need for IT staff or other administrators to visit each machine to initiate the process.
This feature is not supported on devices that were enrolled using Autopilot self deploying mode. The Autopilot Reset option will not be enabled in Microsoft Intune for devices not running Windows 10 build or higher.